Returns & Refund Policy
Effective Date: August 7, 2026
At Blimer, we want you to shop with confidence. This Returns & Refund Policy explains when returns are accepted, how the return process works, and when refunds are issued. Please read this policy carefully before requesting a return.
Return Window
We accept return requests within 24 days of the date your order is delivered.
Requests submitted after the 24-day return period may not be eligible for a return or refund.
Eligible Returns
We accept returns for both:
- Defective or damaged products.
- Non-defective products.
All returned items are inspected upon arrival before a refund is approved.
Return Conditions
To be eligible for a return, the item should:
- Be returned within 24 days of delivery.
- Be returned in the condition in which it was received.
- Include all original parts, accessories, and packaging where applicable.
- Not show damage caused after delivery through misuse, negligence, or improper handling.
If our inspection determines that the returned item has been damaged after delivery or is not in the condition in which it was originally shipped, the return request may be refused or only a partial refund may be issued where permitted.
Inspection Process
Every returned item is carefully inspected after it reaches our facility.
If we determine that the product was shipped correctly and the returned item has been damaged, altered, or used in a way that affects its condition after delivery, the return may not qualify for a refund.
Our inspection helps ensure that returns are handled fairly for both our customers and our business.
Non-Returnable Situations
Returns may not be accepted if:
- The return request is made after the 24-day return period.
- The item is returned in a significantly different condition from when it was delivered.
- Parts, accessories, or original contents are missing without explanation.
- The product has been intentionally damaged or improperly used after delivery.
Exchanges
At this time, Blimer does not offer product exchanges.
If you wish to purchase a different item, you may place a new order separately.
Return Shipping Costs
Customers are responsible for the cost of returning eligible items.
However, if the return is approved because of:
- A defective product,
- A damaged item received,
- An incorrect item shipped by Blimer,
Blimer will provide or cover the cost of the return shipping label.
Restocking Fee
Blimer does not charge any restocking fee.
- Restocking Fee: £0
Refund Process
Once your returned item has been received and inspected, we will notify you of the outcome of your return request by email.
If your return is approved, your refund will be issued to the original payment method used for the purchase.
Refund Processing Time
Approved refunds are processed within 9 business days after the return has been inspected and approved.
The time required for the refunded amount to appear in your account may vary depending on your bank or payment provider.
Late or Missing Refunds
If you have not received your refund after the stated processing period:
- Check your bank account again.
- Contact your card issuer or payment provider, as processing times may vary.
- Contact your bank, as some financial institutions require additional processing time before refunds appear.
If you have completed the above steps and still have not received your refund, please contact our customer support team for assistance.
How to Request a Return
To request a return, please contact us by email with:
- Your order number.
- The reason for the return.
- Photos of the product if it is damaged or defective (where applicable).
Our support team will review your request and provide the next steps.
Contact Us
If you have any questions regarding returns or refunds, please contact us.
Business Name: Blimer
Email: support@blimer.shop
Preferred Contact Method: Email
Customer Support Response Time: 24–48 hours
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (GMT+1)
Saturday – Sunday: Closed
Business Address:
229 Denton St,
Carlisle CA2 5JY,
United Kingdom